BSP-70 2

• BSP-70 Manual
• BSP-70 does not shut off

MS-350 1

• What is the height of the MS-350?

BR-1000 5

• Which protocol is used for the communication between the base station of the BR-1000 and the mobile app?
• The app of BR-1000 is not visible in the app store
• On the app of the BR-1000 the text WZO appears in the wind direction WZW. Is there anything I can do about this?
• Temperature BR-1000 cannot be calibrated and does not indicate the exact temperature
• The BR-1000 App does not work with Android 9

BR-2000 1

• Where is the BR-2000 gust of wind displayed?

abp-2 1

• How long does the ABP-2 last?

ABP-6 1

• How long does the ABP-6 last?

FS-25 1

• What are the FS-25 dimentions?

Smart-Ring20 4

• Manual Smart-Ring20
• Connecting pieces for the wires
• Smart-ring20 - My doorbell buzzes or makes a strange noise
• How can I connect my doorbell (SMARTRING20)?

Smart-Ring-Bell 1

• Manual Smart-Ring-Bell

DVC600IP 2

• User manual Connect-U App
• Logging on DVC600IP

ADB-11 4

• Manual ADB-11
• ADB-11 sometimes rings, sometimes not, when pressing call button
• Registering additional doorbell for the ADB-11
• Replace battery call button of the ADB-11

ADB-15 2

• Manual ADB-15
• Does not work / logging in the ADB-15

ADB-16 1

• Manual ADB-16

ADB-17 3

• My ADB-17 does not function
• How many codes are there for the ADB-17?
• My ADB-17 is not responding

ADB-19 5

• Manual ADB-19
• ADB-19 push button does not work
• How many times does the ADB-19 flash?
• I cannot get the push button taught to the receiver of the ADB-19
• How do I open the doorbell of the ADB-19?

ADB-20 1

• Manual ADB-20

ADB-30 2

• Manual ADB-30
• I want to order an additional indoor bell for my ADB30

ADI-250 18

• User Manual ADI-250
• Can I connect several monitors to the ADI-250?
• When I operate the door opener of the ADI-250, nothing happens.
• My ADI-250 interferes with other doorbells
• The door opener makes a rattling sound when I use it. Is there something wrong with my ADI-250?

See all 18 articles

DP-60 1

• DP-60 User Manual

DC-700 6

• User Manual DC-700
• On my DC-700, only the red light comes on.
• How do I install the batteries in my DC-700?
• My DC-700 gives no image at night
• My DC-700 does not work at all

See all 6 articles

Login camera 1

• Connecting DVC-155+ / DVC-165+ to Android

DVC-1000 10

• DVC-1000 Bell not working
• Female voice keeps saying 'wifi connection please wait' DVC-1000
• DVC-1000 no longer connects
• Internal battery DVC-1000 will not charge if there is a large distance from the 12V socket to the doorbell.
• Can I connect the DVC-1000 without a Lan cable?

See all 10 articles

DVC-105ip 8

• User Manual DVC-105IP
• If I use the associated app to pan automatically, DVC-105 crashes and reboots
• Number of users is incorrect, DVC-105
• App shows "time out" after entering password, DVC-105
• Night vision DVC-105 does not work

See all 8 articles

DVC-106ip 1

• DVC-106 search via QR code and LAN does not work

DVC-120IP 5

• Android devices (HTC in particular) do not give push notification. Only when the phone's screen is activated. DVC-120
• Apple devices do not give notifications. DVC-120
• No events on IOS DVC-120
• What is the range of the DVC-120?
• Black image at snapshot, DVC-120

DVC-125IP 5

• Manual DVC-125IP
• Quick start guide DVC-125IP Android
• Quick start guide DVC-125IP IOS
• Is there sound in the DVC-125 recordings?
• Can the DVC-125 turn off the sound in case of no connection?

DVC-135IP 14

• Manual DVC-135IP
• Quick start guide DVC-135ip Android
• Quick start guide DVC-135ip IOS
• Number of users is incorrect DVC-135ip
• If memory indicates 0 MB DVC-135ip

See all 14 articles

DVC-150IP 15

• Manual DVC-150ip V2 Android
• Advanced settings web browser disappears again when clicked. DVC-150ip
• Android devices (HTC in particular) do not give push notification. Only when the screen of the phone is activated. DVC-150ip
• Apple devices do not notify DVC-150ip
• No events on IOS DVC-150ip

See all 15 articles

DVC-155IP 9

• Manual DVC-155ip
• Quickstart guide Android DVC-155ip
• Quickstart guide IOS DVC-155ip
• Number of users is not correct. DVC-155ip
• Camera movement via app does not work. DVC-155ip

See all 9 articles

DVC-155+ / DVC-165+ 3

• Manual Drawing DVC-155+ / DVC-165+
• DVC-155+/ DVC-165+ : I get a time out message
• DVC-155+/ DVC-165+ : I am not receiving any push notifications

DVC-160IP 2

• I am not receiving notifications when i use the blue app with the DVC-160ip
• I am looking for an update for the firmware and web application of the DVC-160ip. It seems that a number of functions do not work in Windows 10

DVC-164 7

• User manual DVC-164
• Quickstart guide Android DVC-164
• Quickstart guide IOS DVC-164
• DVC-164 pann and tilt via app does not work
• DVC-164 displays "time out" after entering password

See all 7 articles

DVC-165IP 6

• Manual DVC-165ip
• Quickstart guide Android DVC-165ip
• Quickstart guide IOS DVC-165ip
• Number of users DVC-165ip is incorrect
• DVC-165ip displays "time out" after entering password

See all 6 articles

DVC-210ip 10

• Android devices (HTC in particular) do not give push notification with DVC-210ip. Only when the screen of the phone is activated.
• DVC-210ip, Apple devices do not receive notifications from the camera
• DVC-210ip, no events on IOS
• DVC-210ip, No recording when people walk in front of the camera, but still image every minute
• DVC-210ip, No wifi connection possible on GSM. Message: 'unknown device' or 'offline'.

See all 10 articles

DVC-215ip 8

• Manual DVC-215ip
• Quickstart guide Android DVC-215ip
• Quickstart guide IOS DVC-215ip
• Can't find camera in DVC-215ip app
• Can't delete internal memory (SD card) of DVC-215ip?

See all 8 articles

DVC-250ip 5

• DVC-250ip, Android devices (HTC in particular) do not give push notification. Only when the screen of the phone is activated.
• DVC-250ip, Apple devices do not receive notifications
• DVC-250ip No events on IOS
• DVC-250ip No Wi-Fi connection possible on GSM. Message: 'unknown device' or 'offline'.
• DVC-250ip How and where can I automatically save images outside the camera?

DVC-255ip 7

• Manual DVC-255ip
• Quickstart guide Android DVC-255ip
• Quickstart guide IOS DVc-255ip
• DVC-255ip Camera moving via app does not work
• DVC-255ip not found in app

See all 7 articles

General network issues 4

• Router or switch
• I cannot get the camera to work
• My image freezes after a few seconds
• Connected to router or modem?

App related questions Alectocam 3

• Installing the Alecto Cam App
• Not getting any notifications in case of alarm. Alectocam
• Usermanual AlectoCam app

DVC136ip 3

• Manual Connect-U app
• Installation manual DVC136ip
• Quick start guide DVC136ip

General questions Connect.U 1

• The app indicates that the Wi-Fi password is too short

DVC216IP 1

• DVC216IP stops overwriting files

Connect.U 2

• Connect.U - Share camera on additional device
• Connect.U Manual

Frequently Asked Questions Weather stations 7

• The weather forecast on my weather station is not working properly
• My weather station's display/internal unit is flashing and in alarm
• The time on my weather station is not correct / the DCF signal is not working
• My weather station's outdoor data is not shown on the display
• How do I mount my outdoor unit of my weather station?

See all 7 articles

ACH-2010 (discontinued product) 1

• A part of my ACH-2010 is faulty

DKW-2012 (out of stock) 3

• I cannot switch off the temperature alarm on my DKW-2012
• User manual DKW-2012
• A part of my DKW-2012 is faulty

WS-1100 6

• The time on my WS-1100 is x hours ahead or behind
• The outdoor data of my WS-1100 is no longer visible on the indoor unit
• The WS-1100 weather forecast does not match the actual weather, why?
• Manual WS-1100
• Measuring range/specifications WS-1100

See all 6 articles

WS-1150 7

• The display of my WS-1150 is difficult to read
• The outdoor data of my WS-1150 is no longer visible on the indoor unit
• The WS-1150 weather forecast does not match the actual weather, how is that possible?
• The time on my WS-1150 is running x hours behind/before
• User manual WS-1150

See all 7 articles

WS-1200 ORIGINAL (discontinued model) 6

• The outdoor data of my WS-1200 is no longer visible on the indoor unit
• The WS-1200 weather forecast does not match the actual weather, why?
• The time on my WS-1200 is x hours ahead or behind
• User manual WS-1200
• Measuring Range/Specifications WS-1200

See all 6 articles

WS-1300 (discontinued model) 1

• My WS-1300 gives the value LL/LO/HH/HI

WS-1330 2

• Manual WS-1330
• My WS-1330 gives the value LL/LO/HH/HI

WS-150 4

• How do I set the time on the WS-150?
• Manual WS-150
• My WS-150 displays the value LL/LO/HH/HI
• My WS-150 displays the temperature in Fahrenheit

WS-1500 1

• My WS-1500 gives the value LL/LO/HH/HI

WS-1550 3

• The outdoor data of my WS-1550 is no longer visible on the indoor unit
• Manual WS-1550
• My WS-1550 gives the value LL/LO/HH/HI

WS-1560 2

• Manual WS-1560
• My WS-1560 gives the value LL/LO/HH/HI

WS-1700 4

• The outdoor data of my WS-1700 is no longer visible on the indoor unit
• Manual WS-1700
• My WS-1700 gives the value LL/LO/HH/HI
• I cannot set the year on the WS-1700

WS-1800 2

• The outdoor data of my WS-1800 is no longer visible on the indoor unit
• My WS-1800 gives the value LL/LO/HH/HI

WS-1850 4

• The humidity WS-1850 indicates LL or HH
• WS-1850 has no connection
• The outdoor data of my WS-1850 is no longer visible on the indoor unit
• Manual WS-1850

WS-2000 (discontinued model) 1

• My WS-2000 gives the value LL/LO/HH/HI

WS-2200 5

• The WS-2200 weather forecast does not match the actual weather, why?
• What are the dimensions of the WS-2200?
• The outdoor data of my WS-2200 is no longer visible on the indoor unit
• Manaul WS-2200
• My WS-2200 displays the value LL/LO/HH/HI

WS-2300 2

• Manual WS-2300
• My WS-2300 displays the value LL/LO/HH/HI

WS-3300 1

• Manual WS-3300

WS-3400 1

• Manual WS-3400

WS-3500 1

• Manual WS-3500

WS-3800 4

• WS-3800 date not shown
• WS-3800 does not provide outdoor data
• WS-3800 wind direction circle remains completely black
• Manual WS-3800

WS-3850 1

• Manual WS-3850

WS-3900 (discontinued model) 1

• Setting the WS-3900 time

WS-3950 (discontinued model) 3

• Easyweather WS-3950 compatible with Windows 10?
• Transferring data WS-3950
• Manual WS-3950

WS-4050 (discontinued model) 2

• How should I export data from the WS-4050 to Excel?
• I am looking for spare parts for my WS-4050

WS-4500 (discontinued model) 7

• The WS-4500 LED on the Internet unit will flash 4x every 5 seconds.
• The WS-4500 LED on the network unit flashes 2 x every 5 seconds
• The WS-4500 LED on the network unit will flash 3 times every 5 seconds.
• The WS-4500 LED on the network unit will flash briefly every 5 seconds.
• The WS-4500 LED of the Internet unit lights up for 1 second and repeats after ±40 seconds.

See all 7 articles

WS-4700 7

• --- or ERR on screen WS-4700 (no signal 1 minute)
• WS-4700 batteries run down too quickly
• WS-4700 no connection between units
• WS-4700 air pressure only goes up to 1030 HPA?
• Waar kan ik een buis kopen met een diameter van 32mm voor WS-4700?

See all 7 articles

WS-4800 9

• WS-4800 no connection between units
• WS-4800 Is it possible to install an additional indoor unit and use the existing outdoor unit?
• Manual WS-4800
• --- or ERR on screen WS-4800 (no signal 1 minute)
• WS-4800 batteries run down too quickly

See all 9 articles

WS-4900 2

• Manual WS-4900
• The moon phase of my WS-4900 is wrong

WS-5000 (discontinued model) 1

• I am looking for the software for the WS-5000

WS-5500 4

• Pairing the WS-5500 with your router and WEATHER UNDERGROUND
• No connection between WS-5500 units; red LED remains on
• For my WS-5500, the app wsview no longer works
• My outdoor unit displays no data or incorrect data.

WS-50 (discontinued model) 1

• My WS-50 displays the value LL/LO/HH/HI

WS-55 2

• Manual WS-55
• My WS-55 indicates the value LL/LO/HH/HI

WS-75 2

• Manual WS-75
• My WS-75 displays the value LL/LO/HH/HI

WS-1400 (discontinued model) 2

• Manual WS-1400
• My WS-1400 displays the value LL/LO/HH/HI

WS-1650 2

• Manual WS-1650
• My WS-1650 displays the value LL/LO/HH/HI

WS-1900 (discontinued model) 1

• My WS-1900 displays the value LL/LO/HH/HI

WS-3000 (discontinued model) 1

• Manual WS-3000

WSD-10 1

• Manual WSD-10

WSR-30 1

• Manual WSR-30

WSD-17 1

• My WSD-17 displays the value LL/LO/HH/HI

WSD-19 1

• My WSD-19 gives the value LL/LO/HI/HH

WS-700 1

• My WS-700 displays the value LL/LO/HH/HI

WS-5300 2

• Manual WS-5300
• multiple wind direction arrows.

WS-1050 1

• Usermanual WS-1050

WS5400 1

• Is the Alecto WS5400 a 7-in-1 weather station or an 8-in-1 weather station?

Frequently asked questions Walkie talkies / Portophones 7

• What does the VOX function mean?
• What exactly does the scan function mean?
• Can I use my Alecto walkie-talkie anywhere?
• I hear strange sounds/voices on my walkie-talkie.
• My walkie-talkie does not connect to the other walkie-talkie

See all 7 articles

FR-05 1

• Manual FR-05

FR-09 1

• Manual FR-09

FR-26 3

• How do I know when the FR-26 batteries are charged if I put the walkie-talkies in the charging station? The pads remain red.
• FR-26 walkie-talkies do not charge
• FR-26 fails during operation

FR-100 1

• Manual FR-100

FR-115 2

• Manual FR-115
• Belt clip is glued on?

FR-125 1

• Manual FR-125

FR-135 1

• Manual FR-135

FR-175 1

• Manual FR-175

FR-200 1

• Manual FR-200

FR-225 1

• Manual FR-225

FR-300 1

• Manual FR-300

ALT-80 1

• Manual ATL-80

ATL-110 3

• Manual ATL-110
• Can the intensity of the night light be adjusted with ATL-110?
• ATL-110 does not function.

ATL-120 1

• Manual ATL-120

ATL-180 3

• How many lighting hours does ATL-180 have?
• What is the light output of the ATL-180?
• What is the current rating of the ATL-180?

ATL-240 2

• What is the energy consumption of ATL-240?
• What is the light output of ATL-240?

PRL-70 1

• Can you tell me how many watts the Alecto outdoor lamp (PRL-70) uses while charging?

ALB-01 1

• Manual ALB-01

OT-01 2

• Manual OT-01
• Display of OT-05 remains at -5

OT-03 2

• Manual OT-03
• Can I view the data of OT-03 remotely?

PAS-210 SET 1

• Manual PAS-210-set

PAS-212A 1

• Manual PAS-212

Smoke detectors general questions 3

• My smoke detector gives false alarms/does not work properly
• My smoke alarm gives a short beep
• How to activate the COA4010

COA-26 7

• The COA-26 constantly reads 000. Is the detector working?
• How long will my COA-26 last?
• Does the COA-26 meet all requirements?
• What is the difference between COA-26 and COA-28?
• COA-26 does not contain radioactive substances

See all 7 articles

COA26 3

• What is the difference between COA26 and COA-26?
• What does the C0/C9 function on the COA26 display do?
• Manual COA26

COA-28 5

• I cannot find the exp. date on COA-28, where is it?
• What is the housing material of COA-28?
• What is the difference between COA-26 and COA-28?
• Manual COA-28
• My COA-28 shows END on the display

COA-29 1

• Manual COA-29

COA3910 1

• What is the difference between model COA3910 and COA3920?

GA-10 3

• Manual GA-10
• Does the GA-10 run on batteries?
• Does the GA-10 also detect Propane?

SA-41 3

• Detaching the mounting plate SA-41
• Manual SA-41
• Linking smoke detectors SA-41

SA-43 1

• Linking smoke detectors SA-43

SA-100 1

• Manual SA-100

SA-110 1

• How can I switch my SA-110 off?

SA-230 1

• Manual SA-230

SA-240 1

• Manual SA-240

SA-300 4

• I regularly hear a chirp tone from SA-300
• Where is the test button on the SA-300?
• Manual SA-300
• Red LED lights up every second

SA-210 1

• My SA-210 is not flashing every 43 seconds?

SA300 2

• SA300 beeps or gives false alarms
• I want to turn off my SA300

COA3920 1

• What is the difference between model COA3910 and COA3920?

BC-100 1

• Manual BC-100

Smart Bridge 2

• Smart Bridge does not want to pair with the app
• Smart Bridge manual does not match app

Smart Bulb10 1

• Manual Smart Bulb10

Smart-Cam10 1

• Manual SmartCam10

Smart-Door10 1

• Manual SmartDoor10

Smart-Heat10 1

• Manual SmartHeat10

Smart-Motion10 1

• Manual SmartMotion10

Smart-Plug10 1

• Manual Smart-Plug10

Smart-Plug20 3

• Manual Smart-Plug20
• Resetting Smart Plug-20 so that the measured kWh is reset to '0
• Does the Smart-Plug20 work with Philips Hue?

Smart Life app 2

• How can I add/remove home members?
• Adding family members to the app

Smart-Smoke10 2

• Manual Smart-Smoke10
• I can't get the smart-smoke10 to register

Smart-Coa10 1

• Manual Smart-Coa10

Smartsmoke11 2

• Manual Smartsmoke11
• Smartsmoke11 does not enter login mode

AK-30 1

• Manual AK-30

AK-20 1

• Manual AK-20

Service and questions 5

• Contact details and accessibility
• Returning an order
• My product is defective, what now?
• Do I still have warranty?
• Lenco Playconnect Wireless Audio

Product security 0