The transformer and the doorbell must have the same current: both alternating current or both direct current.

If this is the case, and the doorbell still does not work, there may be a defect in the doorbell.

If the doorbell is still under the 2-year guarantee, you can report it for repair via our website.

By filling in this form, we immediately have all your details so we can help you as best as possible.

If you have any additional questions you can always contact us via our website. 

Please state the complaint clearly so that we can help you properly.