When installing, first connect the utp cable, then the power adapter.
Make sure your smartphone is connected to the same network as the camera.
We advise you not to use switches or routers, as these can complicate the installation if the settings are made incorrectly. Connect the camera to the main modem of your provider.
Should you have any additional questions, you can always contact us via this website.
Please state the complaint clearly so we can help you.