If the wifi connection is lost, this is often due to a too low battery voltage. 

If the doorbell is connected to an existing doorbell, check whether the power supply is 12V.

If the voltage is lower, for example 8V, the battery will not be charged sufficiently and the wifi will drop out after a while.

If you have any additional questions, you can always contact us via this website.

Please state the complaint clearly so we can help you.